Services Areas
We provide service in San Francisco, The Peninsula & Marin County
(415) 295-4652
San Francisco
Peninsula
East Bay
Frequently Asked Questions
How Do I need To Prepare Before The Technician(s) Come?
Removal Preparation: Please remove items on the carpet or the designated area that will be cleaned prior to the Technician(s) arrival. Our Technician(s) will assist to move furniture or items up to 25 lbs, otherwise they will work around items heavier than 25 lbs.
Do I Need To Vacuum Before My Cleaning Appointment?
A light vacuuming is recommended but not necessary. Our technician(s) will pre-vacuum the edges and corners of your carpet, rug, or upholstery to be cleaned and the cleaning process we use involves vacuuming too.
Do I Need To Move All The Furniture Before My Cleaning Appointment?
No, it’s not necessary. We can work around furniture if needed.
What Time Will The Technician(s) Arrive?
We are a mobile service and like many other mobile services, we provide a 1-hour appointment window for when the Technician(s) will arrive. You are required to be present at the time of your appointment window at the service address. The Technician(s) will only wait up to 15 minutes if you are not present.
For example: if your appointment window is 10am-11am, the Technician(s) will arrive between 10am-11am and you must be present at the service address between 10am-11am, the Technician(s) will wait up to 15 minutes, if you are not present during this time they will leave.
